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Find answers to common questions about our products, services, and policies.
Laksela offers a wide range of consumer electronics, home appliances, furniture, and gift items for homes and offices in Sri Lanka. Our product range includes televisions, fans, kitchen appliances, sofas, cupboards, decorative items, and many other household essentials.
Laksela currently has showrooms located in:
- Kiribathgoda, Sri Lanka
- Nittambuwa, Sri Lanka
Customers can visit our showrooms to explore products, compare options, and receive assistance from our sales team.
Yes, Laksela provides islandwide delivery across Sri Lanka. Delivery charges may vary depending on your location and the size or weight of the product/ Packages.
You can place an order through several convenient methods:
- Order directly from our website: www.laksela.lk
- Contact us via Phone or WhatsApp
- Visit our showrooms in Kiribathgoda or Nittambuwa
Laksela accepts several payment methods including:
- Bank Transfer
- Debit Cards
- Credit Cards
- Online Payments
Yes. Most electrical and electronic products sold by Laksela come with a manufacturer’s warranty. Warranty information is provided on the individual product page or by our sales team.
Yes, returns or exchanges are accepted for eligible products in case of (Terms & condition Apply)
- Manufacturing defects
- Damage during delivery
Customers should contact our support team within the specified time after receiving the item.
Yes, selected products are available with installment payment plans through selected banks. Please contact our team to check installment availability for specific products.
Delivery typically takes 1 to 5 working days, depending on the delivery location within Sri Lanka.
You can contact Laksela customer support through:
Hotline:
+94 76 683 7880
+94 76 123 7770
Email:
online@laksela.lk